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DHX - Dependable Hawaiian Express

3/4/2025

NEWS UPDATE

 

March 4, 2025

 

 

Dear Valued Customer,

 

We are providing the following for your information:

 

Guam, CNMI, and Micronesia Service Rates for 2025

As a reminder, in their effort to keep pace with rising costs, Matson Navigation Company (“Matson”) announced that they have increased its Guam, CNMI, and Micronesia tariffs by the following increments effective February 2, 2025:

 

West Bound                                                                  East Bound

Per Container                                  $100                   Per Container                                  $100

Terminal Handling Charge             $150                   Terminal Handling Charge             $90 Guam/$150 Micronesia

 

W/M                                               $5                       W/M                                               $5

Vehicle                                           $100                  Vehicle                                           $100

Hazardous Cargo                            $50                      Hazardous Cargo                            $50

 

As a result, our Guam, CNMI, and Micronesia rates have increased by similar amounts for FCL-Full Container Loads. For LCL-Less-than-Container Load cargo, our Customer rates will be raised based on various factors, including the commodity, density, and current costs. These changes have occurred with shipments sailing on or after February 2, 2025. Please get in touch with your Account Executive to discuss any adjustments to your current rate levels.

 

We thank you for your business and continued confidence. Should you have any questions, please contact your local Account Executive or our Customer Service Support Center at 1-800-488-4888 or 1-310-537-2000, Ext. 2020.

 

Holiday Schedules

The offices listed below will be closed for the holidays as follows:

Australia

Labour Day (Victoria and Tasmania)

Canberra Day (Canberra)

March 10

March 11

Japan

Vernal Equinox Day                                

March 20

Philippines

Eidul-Fitar

March 31

 

Please remember that certain offices are across the International Dateline. The dates above are their dates, not the actual U.S. date.

 

DHX Blog – Shipping Insights

Visit our blog at www.dhx.com for the latest updates, tips, and shipping insights. You’ll also find links to our social media pages, where we share news and company highlights.

 

Inter-island Consolidations

Inter-island Consolidations with DHX provides peace of mind, ensuring that your valuable cargo is securely loaded into enclosed shipping containers, protecting it from the harsh outside elements during sea transport between the Hawaiian islands. The ease of dropping off your pallets at our convenient will-call area saves time, especially if you've dealt with the challenges of fluctuating barge gate time constraints.

 

Once your shipment arrives at its destination, your goods are easily accessible at our terminals, eliminating the hassle of retrieval from congested ports. Additionally, your cargo is automatically covered under our limited liability insurance protection of up to $1,000 per standard shipping unit. For further information, please contact us today at 800.488.4888!


Customer Feedback on Trustpilot

We value your feedback! Please visit our Trustpilot page to share your experience with us. Your input helps us improve our services and better serve you and other customers. We look forward to hearing from you!

 

https://www.trustpilot.com/review/dhx.com

 

Should you have additional questions, please contact your local office or our Corporate Customer Service Center at 800.488.4888, Ext. 2020, or email us at custserv@dhx.com.


Thank you for your business - we appreciate it!