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DHX - Dependable Hawaiian Express
11/4/2024
NEWS UPDATE
November 4, 2024
Dear Valued Customer,
The following is provided for your information:
Holiday Schedules
The offices listed below will be closed for the holidays as follows:
USA Continental | Thanksgiving Day After Thanksgiving | November 28 November 29 |
Japan | Culture Day Substitute for Culture Day Labor Thanksgiving Day | November 3 November 4 November 23 |
Australia | Melbourne Cup Day | November 5 |
Philippines | Bonifacio Day | November 30 |
Note: Some offices are located across the International Dateline. Dates listed reflect the local dates for each office, which may differ from U.S. dates.
Holiday Operations and Schedule Reminder:
Veterans Day Schedule:
HITCO (Big Island – Hilo): HITCO Moving & Storage will be closed on Monday, November 11, 2024, in observance of Veterans Day. Hilo delivery services will resume on Tuesday, November 12, 2024.
Kauai Freight Service (Kauai): Kauai Freight Service will remain open on Monday, November 11, 2024.
All Operations: All DHX-Dependable Hawaiian Express terminals will remain open on Monday, November 11, 2024, with no changes to cut-off schedules.
Thanksgiving Holiday Schedule:
Terminal Closures:
West Coast terminals will be closed on Thursday, November 28, and Friday, November 29. Hawaii and Guam terminals, including HITCO and Kauai Freight, will remain open on Friday, November 29.
Rancho Dominguez Terminal Cut-off:
Non-Hazardous Cargo for Hawaii:
Cut-off is 5:00 p.m. on Wednesday, November 27, for the Hawaii sailing on Saturday, November 30.
Hazardous Cargo for Hawaii:
Due to the holiday schedule, no hazardous cargo will sail from the Southern California terminal on Saturday, November 30. Hazardous cargo delivered by Wednesday, November 27, will be held for the next Hawaii sailing on Wednesday, December 4.
Non-Hazardous Cargo for Guam: Cut-off is 5:00 p.m. on Monday, December 2, for the Guam sailing on Wednesday, December 4.
Hazardous Cargo for Guam: Cut-off is 5:00 p.m. on Wednesday, November 27, for the Wednesday, December 4 Guam sailing. Hazardous cargo must be delivered to the Seattle terminal by 12:00 p.m. on Tuesday, November 26.
Oakland Terminal Cargo Cut-Offs:
For the Hawaii sailing on Wednesday, November 27: Hazardous and non-hazardous cargo cut-off is 3:00 p.m. on Tuesday, November 26.
For the Guam sailing on Tuesday, December 3: Hazardous and non-hazardous cargo cut-off is 3:00 p.m. on Tuesday, November 26.
Seattle Terminal Cargo Cut-off:
Hazardous cargo is 12:00 p.m. on Tuesday, November 26.
Non Hazardous Cargo is 2:00 p.m. on Wednesday, November 27.
Matson Navigation Company Holiday Schedule
Matson has confirmed that vessels sailing to Hawaii and Guam will operate on regular schedules for both Veterans Day and Thanksgiving, with no changes for these holidays.
Long Beach | Monday, November 11 | CY - Normal Hours of Operation |
| | Auto Lot - Normal Hours of Operation |
| | |
| Thurs, November 28 | CY - CLOSED |
| | Auto Lot - CLOSED |
| Friday, November 29 | CY - Normal Hours of Operation |
| | Auto Lot - CLOSED |
| | |
Oakland | Monday, November 11 | CY - Normal Hours of Operation |
| | Auto Lot - Normal Hours of Operation |
| | |
| Thurs, November 28 | CY - CLOSED |
| | Auto Lot - CLOSED |
| Friday, November 29 | CY - CLOSED |
| | Auto Lot - CLOSED |
| | |
Tacoma | Monday, November 11 | CY - Normal Hours of Operation |
| | |
| Thurs, November 28 | CY - CLOSED |
| | Auto Lot - CLOSED |
| Friday, November 29 | CY - Normal Hours of Operation |
| | Flip Line - Normal Hours of Operation |
| | |
Honolulu | Monday, November 11 | CY - Normal Hours of Operation |
| | Auto Lot - CLOSED |
| | |
| Thurs, November 28 | CY - CLOSED |
| | Auto Lot - CLOSED |
| | Office, Auto Lot - CLOSED |
| Friday, November 29 | CY - Normal Hours of Operation |
| | Auto Lot - Normal Hours of Operation |
| | Office - 0800-1130, 1300-1530 |
| | |
Hilo/Kawaihae | Monday, November 11 | Hilo CY - Normal Hours of Operation |
| | Kawaihae CY - Normal Hours of Operation |
| | Hilo Auto Lot - CLOSED |
| | Kawaihae Auto Lot - CLOSED |
| | |
| Thurs, November 28 | Hilo - CLOSED |
| | Kawaihae - CLOSED |
| | Auto Lots - CLOSED |
| Friday, November 29 | Hilo CY - Normal Hours of Operation |
| | Kawaihae CY - Normal Hours of Operation |
| | Auto Lots - CLOSED |
| | |
Nawiliwili | Monday, November 11 | CY - Normal Hours of Operation |
| | Auto Lot - Normal Hours of Operation |
| | |
| Thurs, November 28 | CY - CLOSED |
| | Auto Lot - CLOSED |
| Friday, November 29 | CY - Normal Hours of Operation |
| | Auto Lot - Normal Hours of Operation |
| | |
Kahului | Monday, November 11 | CY - Normal Hours of Operation |
| | Auto Lot - Normal Hours of Operation |
| | |
| Thurs, November 28 | CY - CLOSED |
| | Auto Lot - CLOSED |
| Fri, November 29 | CY - Normal Hours of Operation |
| | Auto Lot - CLOSED |
| | |
Guam | Monday, November 11 | CY - CLOSED |
| | Auto Lot - CLOSED |
| | |
| Thurs, November 28 | CY - CLOSED |
| | Auto Lot - CLOSED |
| | |
| Friday, November 29 | CY - Normal Hours of Operation |
| | Auto Lot - Normal Hours of Operation |
East / Gulf Coast Dockworker Strike Update
The International Longshoremen’s Association (ILA), which represents dockworkers at U.S. East Coast and Gulf Coast ports, has announced a strike following a breakdown in contract negotiations.
Currently, our ocean carriers are not experiencing any impact, nor do they expect significant disruptions for services on the West Coast. Our vessels operate exclusively from West Coast ports, where the existing longshore union contract remains in effect until July 1, 2028.
We are closely monitoring the situation and will provide updates if necessary. Our commitment to providing timely and dependable service to our customers remains our top priority.
If you have any questions or need further assistance, please reach out to your sales executive, local office, or contact our Corporate Customer Service Center at 800-488-4888, Ext. 2020, or email custserv@dhx.com.
Project Cargo Services
Need to ship oversized or heavy cargo, or require specialized logistics solutions? DHX provides the fastest, safest, and most economical methods for moving your goods worldwide. We handle every part of the process, from trucking and crating to warehousing, port stevedoring, and ocean transport.
For a rate quote or more information, contact a Project Specialist at 800-488-4888 (U.S. only) or 310-537-2000, Ext. 1208, or email projects@dhx.com.
Warehousing and Storage in Hawaii
Looking for short- or long-term storage and distribution services in Hawaii? Our DHX-Dependable Hawaiian Express facilities are conveniently located across the Hawaiian Islands—in Honolulu (Oahu), Wailuku (Maui), and Kona (Big Island)—as well as in Guam, offering you a reliable solution for order fulfillment.
For more information, please contact Eli Forkner at 800-488-4888, Ext. 1740.
DHX Blog – Shipping Insights
Visit our blog at www.dhx.com for the latest updates, tips, and shipping insights. You’ll also find links to our social media pages, where we share news and company highlights.
Customer Feedback on Trustpilot
We value your feedback! Please visit our Trustpilot page to share your experience with us. Your input helps us improve our services and better serve you and other customers. We look forward to hearing from you!
https://www.trustpilot.com/review/dhx.com
Should you have additional questions, please contact your local office or our Corporate Customer Service Center at 800.488.4888, Ext. 2020, or email us at custserv@dhx.com.
Thank you for your business - we appreciate it!