News Updates

DHX - Dependable Hawaiian Express

3/1/2024

NEWS UPDATE

Dear Valued Customer,

We are providing the following for your information:

Holiday Schedules

The offices listed below will be closed for the holidays as follows:

Please remember that certain offices are across the International Dateline. The dates above are their dates, not the actual U.S. date.

New Seattle Terminal

DHX-Dependable Hawaiian Express, Inc. will be relocating to a new Kent, Washington facility beginning Monday, March 4, 2024. Our move will enhance service accessibility for our valued customers and vendors, offering easy freeway access and a well-equipped terminal. We're eagerly anticipating the opportunities for this move, including a spacious warehouse with ample storage capabilities.

Here are our updated address and contact details:

New location:

21820 76th Ave S

Kent, WA 98032

Phone:

Toll-Free: 800.349.7079

Tel: 206.242.2827

Email: info.seattle@dhx.com

Office Hours:

8:00 AM – 5:00 PM Monday - Thursday

8:00 AM - 4:00 PM on Friday

If you have any questions or need help, please do not hesitate to contact your local sales representative, the nearest office, or our Corporate Customer Service Center at 800.488.4888, Extension 2020. Alternatively, you can reach us via email at custserv@dhx.com.

We truly value your business and look forward to continuing to serve you from our new location.

Airfreight

DGX is one of the most respected air freight service providers, serving global air destinations through most airports, to and from any point in the United States, as well as between foreign points. Our air service offers the highest quality of global air freight service available within the air cargo industry. Shipments from 1 lb. to 10,000 lbs. or more can easily move door to door or door to airport.

Whether oversized, heavyweight, or hazardous materials, we ensure that the integrity of your shipment is maintained throughout the carriage. DGX is fully compliant with all U.S. Government agency rules and regulations, including TSA, DHS, and FAA, and is also IATA licensed.

For more information, please contact one of our air team members at 800.700.3858 (U.S. only) or email us at air@dgxglobal.com.

We look forward to serving you!

Project Cargo

Shipping oversize or heavy cargo, or require unique solutions from origin to destination worldwide? As a premier service provider, we understand specialized project needs and can offer the fastest, safest, and most economical method of moving your goods. DHX has an unsurpassed ability to handle all integral parts of the process, from trucking companies to crating, warehousing, loading companies, port stevedoring, ocean carriers, and more. 

For a rate quote or more information, please contact a Project Specialist at 800.488.4888 (U.S. only) or 310.537.2000, Ext. 1208, or email us at projects@dhx.com.

Warehousing and Storage

Do you need short or long-term storage and distribution services in Hawaii?

Our DHX-Dependable Hawaiian Express facilities are conveniently located across the Hawaiian Islands in Honolulu (Oahu), Wailuku (Maui), and Kona (the Big Island), as well as Guam, to provide you with a simple solution for order fulfillment. For further information, please contact Eli Forkner at 800.488.4888, Ext. 1740.

DHX Blog – Shipping Insights

We encourage you to visit our blog at www.dhx.com for our latest updates, progress, helpful hints, and shipping insights. Once there, you can access links to our other social media pages, where we share company items we believe are newsworthy.

Tell Us How We’re Doing

We use Trustpilot, an online platform for sharing customer experiences. Please visit our Trustpilot page and let us know how we are doing. Your feedback will guide us to improve our service to you and others - our customers. We would love to hear your feedback!  

https://www.trustpilot.com/review/dhx.com

Should you have additional questions, please contact your local office or our Corporate Customer Service Center at 800.488.4888, Ext. 2020, or email us at custserv@dhx.com.

Thank you for your business - we appreciate it!