News Updates

DHX - Breaking Alert

12/28/2023

BREAKING ALERT

Subject: Delayed Honolulu Arrival – Matsonia V049

Dear Valued Customer,

We have been advised by Matson Navigation Company (“Matson”) that due to severe weather encountered on its voyage to Honolulu, Matsonia V049 is delayed. The vessel will reach Honolulu after operations stop for the holiday, which begins at 3:45 pm on Sunday, December 31.

Matsonia is now scheduled to arrive in Honolulu on Tuesday morning, January 2, when operations recommence.

We are estimating a 24-hour delivery delay for our Oahu deliveries and are evaluating a 24-hour delivery delay for our Neighbor Island deliveries. Our island trucking operations will do everything in their power to expedite the handling of your shipments and to minimize any delay as much as possible.

We will continue to monitor any developments and update you as needed.

Should you have additional questions, please contact your local office or our Corporate Customer Service Center at 800.488.4888, Ext. 2020, or email us at custserv@dhx.com.

Thank you in advance for your understanding and continued business.

We wish you and your loved ones a Happy Holiday Season and a healthy and prosperous 2024.