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DHX - Breaking Alert
9/28/2023
BREAKING ALERT
Subject: Hawaii Vessel Delay – Lurline 075W
Dear Valued Customer:
We at DHX-Dependable Hawaiian Express have been advised by Matson Navigation Company (“Matson”) that the Honolulu arrival of Lurline 075W will be delayed due to a mechanical problem encountered enroute. The vessel is back underway following repairs and is now expected to arrive on Monday, October 2nd.
We are estimating a 24-hour delivery delay for our Oahu deliveries and are evaluating a 24-hour delivery delay for our Neighbor Island deliveries. Our island trucking operations will do everything in their power to expedite the handling of your shipments and to minimize any delay as much as possible.
We will continue to monitor any developments and update you as needed.
Should you have additional questions, please contact your local office or our Corporate Customer Service Center at 800.488.4888, Ext. 2020, or email us at custserv@dhx.com.
Thank you in advance for your understanding and continued business.