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DHX - Dependable Hawaiian Express

3/15/2023

Dear Valued Customer,

We are providing the following for your information:

Holiday Schedules

The offices listed below will be closed for the holidays as follows:

  Japan

  Vernal Equinox Day

  March 21

  China

  Ching Ming Festival

  April 5

  Philippines

  Maundy Thursday

  Good Friday

  Black Saturday

  Day of Valor

  April 6

  April 7

  April 8

  April 9

  Australia

  Good Friday

  Easter Sunday

  Easter Monday

  April 7

  April 9

  April 10

  New Zealand

  Good Friday

  Easter Sunday

  Easter Monday

  April 7

  April 9

  April 10


Please remember that certain offices are across the International Dateline. The dates above are their dates, not the actual U.S. date.


New Pacific Northwest Drop Locations

Effective immediately, we will no longer be accepting freight at the Soniq Warehouse in Portland, OR.  We now have two new drop off locations available in the state of Oregon.


Medford CFS:
c/o Peninsula Truck Lines
1121 Oak Street
Medford, Oregon 97501
800.800.0461 Toll Free
541.601.9711 Tel
541.664.2041 Fax
Hours: 8:00AM - 6:30PM Monday - Friday


Portland CFS:
c/o Peninsula Truck Lines
3182 NW 26th Avenue
Portland, Oregon 97210

800.800.0461 Toll Free
503.224.7067 Tel
503.224.7154 Fax
Hours: 8:00AM – 5:00PM Monday - Friday


Warehousing and Storage

We have warehousing and storage for palletized goods in Honolulu, Maui, Kona, and Guam. Our customers can monitor inventory levels, ship an order with same day/next day delivery, and use our facilities as a potential “back of the store.” In doing so, Customers can increase retail selling space or free up workspace in their existing facility and have supplies arrive as needed. For further information, please contact Eli Forkner at 800-488-4888, extension 1740.


DHX Blog – Shipping Insights

We encourage you to visit our blog at www.dhx.com to see our latest updates, progress, helpful hints, and shipping insights. Once there, you can access links to our other social media pages, where we share company items we believe are newsworthy.


Tell Us How We’re Doing

We would love to hear your feedback! We use Trustpilot, an online platform for sharing customer experiences. Please visit our Trustpilot page and let us know how we are doing. Your feedback will guide us to improve our service to you and others - our customers! 

https://www.trustpilot.com/review/dhx.com


Should you have additional questions, please contact your local office, or our Corporate Customer Service Center at 800-488-4888, Ext. 2020, or email us at custserv@dhx.com.


Thank you for your business - we appreciate it!