News Updates
Return to Newsletter Index
DHX - Dependable Hawaiian Express
6/15/2023
NEWS UPDATE
Dear Valued Customer,
We are providing the following for your information:
July 4th Holiday Vessel Schedules and Cutoffs
All Offices will be closed Tuesday, July 4, 2023 |
Origin | Destination | Cut-off (local time zones apply) |
Los Angeles | Hawaii | For Wednesday, July 5 sailing:
Monday, July 3 at 1700 for Non-Hazardous
No Hazardous cargo for Wednesday, July 5 sailing, will be rolled to Saturday, July 8. |
Los Angeles | Guam | For Wednesday, July 5 sailing:
Friday, June 30 at 1700 for Non-Hazardous
Thursday, June 29 at 1700 for Hazardous |
Oakland | Hawaii | For Tuesday, July 4 sailing:
Friday, June 30 at 15300 for Non-Hazardous
Thursday, June 29 at 1530 for Hazardous |
Oakland | Guam | For Tuesday, July 4 sailing:
Friday, June 30 at 1530 for Non-Hazardous
Thursday, June 29 at 1530 for Hazardous
|
Seattle | Hawaii | There is no sailing affected by this holiday. |
We have been advised by Matson Navigation Company (“Matson”) their Hawaii and Guam service port facilities will observe the Fourth of July holiday on Tuesday, July 4, with hours of operation as follows:
Long Beach | Tuesday, July 4 | CY – Normal Hours |
|
| Auto Lot – CLOSED |
| Wednesday, July 5 | CY and Auto Lot – CLOSED |
|
|
|
Oakland | Tuesday, July 4 | CY – Normal Hours |
|
| Auto Lot – CLOSED |
| Wednesday, July 5 | CY and Auto Lot – CLOSED |
|
|
|
Tacoma | Tuesday, July 4 | CY and Auto Lot – CLOSED |
| Wednesday, July 5 | CY – CLOSED; Auto Lot – Normal Hours |
|
|
|
Honolulu | Tuesday, July 4 | CY – Normal Hours |
|
| Auto Lot – CLOSED |
Hilo/Kawaihae | Tuesday, July 4 | CY – Normal Hours |
|
| Auto Lot – CLOSED |
Nawiliwili | Tuesday, July 4 | CY – Normal Hours; Auto Lot –CLOSED |
Kahului | Tuesday, July 4 | CY – Normal Hours; Auto Lot – CLOSED |
Guam | Tuesday, July 4 | CY – CLOSED |
|
| Office and Auto Lot – CLOSED |
Vessels will maintain regularly scheduled departure and arrival times, except for Mokihana V448W, which will depart Oakland on July 5.
As in years past, mainland ports will observe the ILWU Holiday “Bloody Thursday” on July 5, which falls on a Wednesday this year.Hawaii and Guam terminals will operate normal gate hours on July 5.
Holiday Schedules
The offices listed below will be closed for the holidays as follows:
USA | Independence Day | July 4 |
China | Tuen Ng Festival | June 22 |
New Zealand | Matariki | July 14 |
Philippines | Eidul Adha | June 29 |
Please remember that certain offices are across the International Dateline. The dates above are their dates, not the actual U.S. date.
State of HI Wharfage & Port Security Fee Increases Effective July 1, 2023
As part of the State of Hawaii Department of Transportation, Harbors Division’s financing plan for its Harbors Modernization Program, the State has been phasing in wharfage and port security fee increases on July 1 over the last several years. These fees support important development work under the Harbors Modernization Program: expanding harbor capacity, accommodating advancements in containerized cargo handling, alleviating congestion and shortage of available operational space, and developing more adaptable and resilient port facilities.
We have been informed by Matson Navigation Company (“Matson”) that the State has announced increases of 5.2% to both wharfage and port security fees, effective July 1, 2023. To mirror these State fee increases, Matson will increase their related charges by the identical amounts on July 1, 2023.
DHX-Dependable Hawaiian Express will pass through these increased State fees for shipments sailing on and after Saturday, July 1, 2023.
Guam Update #4
Restoration of the island infrastructure continues to be slow. Our terminal continues to operate off a generator, and communications remain hampered by inconsistent internet throughout the island.
We continue to provide service to businesses that are up and operating, and we remain diligent in maintaining communications via cell phone. Our team will continue to provide you with updates.
Our thoughts go out to everyone who was affected by Typhoon Mawar, and we continue to wish for a speedy recovery.
Warehousing and Storage
We have warehousing and storage for palletized goods in Honolulu, Maui, Kona, and Guam. Our customers can monitor inventory levels, ship an order with same-day/next-day delivery, and use our facilities as a potential “back of the store.” In doing so, Customers can increase retail selling space or free up work space in their existing facility and have supplies arrive as needed. For further information, please contact Eli Forkner at 800-488-4888, extension 1740.
DHX Blog – Shipping Insights
We encourage you to visit our blog at www.dhx.com to see our latest updates, progress, helpful hints, and shipping insights. Once there, you can access links to our other social media pages, where we share company items we believe are newsworthy.
Tell Us How We’re Doing
We would love to hear your feedback! We use Trustpilot, an online platform for sharing customer experiences. Please visit our Trustpilot page and let us know how we are doing. Your feedback will guide us to improve our service to you and others - our customers!
https://www.trustpilot.com/review/dhx.com
Should you have additional questions, please contact your local office, or our Corporate Customer Service Center at 800-488-4888, Ext. 2020, or email us at custserv@dhx.com.
Thank you for your business - we appreciate it!